Shipping Policy

Shipping Policy

Thank you for visiting and shopping at www.stephenfarnan.com. 

At Stephen Farnan Studio we only use the best delivery service - a Tracked 'Signed For' courier service, in order to get your piece to you in perfect condition. 

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. As all of our Porcelain, wood & metal pieces are made to order sometimes the larger pieces take a little longer to create and fire in the kiln, in the event of a delay by a few days you will be contacted to be let known. 

Also if we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. If there is an 'excess' charge due to delivery location (sometimes this happens due to a remote location) we will contact you via email.